Design & Customization
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Typos: If you made a spelling error on your order form, please contact us immediately. We are happy to fix small typos free of charge.
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Font Changes: You may revert to the default font free of charge if you dislike your chosen “Font Swap.” However, repeated or complex changes will require purchasing a larger design package.
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No Draft Reviews: To keep our prices affordable and turnaround times fast, we do not send drafts for approval. The files sent to you are final. If you require a collaborative design process with reviews, please contact us for a Custom Design quote.
No problem. Since every logo is hand-finalized, I will remove the slogan text and resize/rebalance the company name so there is no awkward gap.
Yes. If you can provide your specific company colors (HEX or CMYK codes), I can swap the logo colors for you. Please note this covers standard color replacement, not complex illustrative recoloring.
Absolutely. “Font Swapping” from our curated list is included free of charge. Simply select your preferred font combo at checkout. If you want a completely custom font outside of our list, we offer a Custom Font Option where I will source and present a selection of premium fonts for you to choose from.
Yes! This is exactly why I include the Professional Layout option. I manually adjust the layout, stacking text or resizing elements to ensure your long name fits perfectly without looking squashed or lopsided.
We don’t create custom mockups before purchase. However, you can use our Font Preview Tool to test your company name and slogan with our various font combinations to get a great idea of the final look.
Unfortunately, I cannot offer font changes at this price point. If you would like a custom font, please get in touch and we can work something out.
Yes, you can select your preferred color palette from the dropdown menu on each product page.
Files & Technical Stuff
You will receive everything you need for print and web:
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Vector Files: PDF and EPS (for billboards, signage, and designers).
- Print Files: High Res JPG (CMYK for print)
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Web Files: High-res PNG (transparent background) and JPG.
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Social Media: A selection of files optimized for profile pictures and posts.
We retain backups of client work.
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Standard Availability: Your WeTransfer download link is valid for a limited time.
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Long-Term Recovery: If you lose your files and need them resent after 1 month, we can retrieve them from our archives for a small administrative fe
No. All logos on the site are hand-drawn designs.
The standard package includes the color versions. A strictly Black & White version (ideal for stamps, engraving, or single-color invoices) is available as an Optional Extra.
You will receive everything you need for print and web:
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Vector Files: PDF and EPS (for billboards, signage, and designers).
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Web Files: High-res PNG (transparent background) and JPG.
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Social Media: A selection of files optimized for profile pictures and posts.
Ownership & Exclusivity
To showcase your new brand, we add our clients to our “Hall of Customers” gallery. This serves as a portfolio piece for us and provides a valuable backlink to your website or social media page.
You own the logo and can use it how you wish. However, please note that while the design is original, some stylistic elements may be generic to the industry, so we cannot guarantee a trademark registration or stop similar designs from existing elsewhere.
Yes. Once you purchase the logo, it is yours to do with as you please. You have full ownership.
Policies & Rights
No. You are responsible for conducting your own trademark or copyright checks before using the logo for your business.
Unfortunately, all sales are final. Due to the customized, digital nature of the work, I cannot offer refunds once the process has begun.
Refund & Cancellation Policy
Due to the digital nature of our products, all sales are final once the files have been delivered.
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No Refunds on Delivered Goods: Once the WeTransfer link has been sent, we cannot offer a refund.
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Change of Mind: We cannot offer refunds or exchanges if you simply decide you prefer a different logo icon after purchase. This policy prevents misuse of our exclusive design inventory.
We understand that business plans change. If you wish to cancel your order, the following rules apply:
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Prior to Delivery: If you cancel your order after payment but before the files have been sent to you, you are eligible for a 50% refund. The retained portion covers non-refundable payment processor charges and administrative costs.
The Process & Delivery
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Typos: If you made a spelling error on your order form, please contact us immediately. We are happy to fix small typos free of charge.
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Font Changes: You may revert to the default font free of charge if you dislike your chosen “Font Swap.” However, repeated or complex changes will require purchasing a larger design package.
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No Draft Reviews: To keep our prices affordable and turnaround times fast, we do not send drafts for approval. The files sent to you are final. If you require a collaborative design process with reviews, please contact us for a Custom Design quote.
Our standard turnaround time is 48 hours (2 Business Days).
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BRU Design Store is closed on weekends and public holidays.
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Orders placed on a Saturday will be processed starting the following Monday.
WeTransfer links are active for 3 days. Please download and back up your files as soon as possible. If you miss the window, contact me, and I may be able to resend the files. I can’t guarantee long-term storage.
Each logo package includes a variety of file formats to cover all your needs:
- Print-ready files (PDF, EPS)
- Web-ready files (PNG, JPG)
- Optimized versions for social media
- Bonus: A free mini brand guide with font names, color codes, and usage tips.
You’ll receive your customized logo files via WeTransfer within 48 hours of confirmed payment.